Technical problems

Having problems using your e-Residency digital ID?

Make sure your card is connected to your computer through the USB reader, then launch the ID Card Utility to check that it reads the data.

  • Go to the digital ID card official website

  • Choose an option from the menu most suited to your issue and then follow the advice

  • If you still having problems, please contact the official digital ID technical support directly by calling (+372) 677 3377 or write an email

Find more information here.
Contact our team for additional information on e-resident@gov.ee